You can contact me at (832)-643-2315 or use my Contact Page; my email address is email@example.com.
I started my company and have been in business for almost 8 years. I designed, built, and manage my own Website. It has grown due to changes in the industry and the way I operate my business but being transparent is imperative. It can be challenging and over-whelming because it requires additional work on my part. I believe that having work ethics and principles are vital to keep yourself and company on the right track. I wrote one page on my website devoted it to my work ethics. I believe that it is very important because they represent who I am. I place more value on Honesty & Integrity rather than money.
Since I have been in business, small engines and parts are being designed & manufactured at a lower-cost. That equates to lower-quality and being disposable commodities. If you want quality, then you must pay for it. I will not lower the quality of my work to reduce the labor cost because it still requires the same knowledge, skills and tools.
The average homeowner does not need a top of the line piece of equipment because they rarely use it, nor do they keep it maintained. The previous sentence is a simple explanation, but people have their own ideas or opinions. I personally prefer a lower-quality model made in China and sold in the US at a price which makes it expendable. With that said, I take care of my equipment, so I will get my use out of it.
The small engine repair industry is very close to becoming an E commerce business by itself. From a consumer’s point of view, it is cheaper to buy most everything online. It has far reaching effects which have impacted this industry and the retail businesses overall. It is rapidly declining due to lost talent and economic reasons. A lot of people buy equipment online because they think they are saving money. In the event they should have a problem, then they will regret it. When it breaks, then what will they do?
I occasionally take drive up customers, if they call 2 – 4 hrs. in advance. The deposit does vary on the type of equipment and an initial evaluation of the equipment. For example, a Generator versus a lawn mower or a 2-cycle engine. I am not going to discuss the basics of 2-cycle versus 4-cycle. A 2-cycle engine that has fuel, fire and air, but will not attempt to start is prone to have a serious problem. Pulling on it 10 – 100 times will not fix it, but it will cause frustration and potential damage. It requires an extensive diagnosis which could make it cost prohibitive to repair due to labor costs. The cost to repair may come close to or more than a new machine; that is solely dependent on the brand & quality of the machine. It is less likely to happen to higher-quality equipment due to the life span being associated with quality.
Many people think small engines should not cost much to have it diagnosed and repaired. For example, a new engine for a blower or trimmer could cost ~ $125 – $175 not including labor for R&R. You can compare a personal medical diagnosis to that of a small engine diagnosis. It requires some testing, the knowledge to understand and evaluate what it means. In either case, it may be something simple or something more complex. A doctor’s visit costs the same whether you go in for a broken nail or broken leg!
That does not include the time required to get all the necessary tools out needed to complete the diagnosis. In some cases, it requires some disassembly to locate the issue. Then you have to clean-up and put everything back like it was before you started the job. I would like to provide a link to a site called “The Lost Art of Diagnosing Engine Problems,” the link is: https://www.hemmings.com/magazine/mus/2008/10/The-Lost-Art-of-Diagnosing-Engine-Problems/1708338.html
I do not claim to be an expert, but I have over 50 years’ experience with a diversified mechanical background. During that same span I have an equal amount of years of engine experience with a comparable knowledge of the industry. I perform repair work on Small Engines, Lawn Mowers etc., and I stand behind my work 100%. I would like the opportunity to earn your business, but I will not take just any job because some are beyond the point of no return and that will be based on my opinion. Sentimental value is one thing, being sensible is another. I might be an old 71-year-old man, but I was not born last night.