Services

Contact me @ (832) 643-2315 or use the Contact Page to send me a message

I no longer work on cheap durable or non-durable consumer products; in most cases it is cheaper to buy a new one for ($100 – $125). It is not cost effective for either you or me to repair low quality equipment. People do not realize that parts and labor cost approximately the same as for high-quality equipment. You will find some redundant information that was on the Home Page, but with more detail.

I do not rebuild carburetors for two reasons.

>It is a liability issue.

>Due to the quality of gasoline and the lack of maintenance. A brief explanation follows.

>The potential for unforeseen problems with a cleaned & rebuilt carburetor. Just because you clean a carburetor does not mean that it will function properly afterwards. For example, in 3/2018 I took a carburetor off a 2 yr. old Honda HRR series mower. I cleaned and rebuilt it twice for a customer because that is what he wanted ASAP. Why? to save money, it cost more in the end. The sad part is that I tried my best him to advise him otherwise. Those carbs are extremely sensitive and the labor to R&R one is time consuming. Anyone that has ever worked on one can confirm that.

>The mower appeared to be brand new, but the carburetor had set with gas and water in it for over two years. There was dissimilar metal corrosion and it was plugged up with corrosion & Ethanol. I informed him that I ordered a replacement carburetor and the cost would be about $40 – $50. After receiving the new one and installed it, it started on the first pull. I charged him for 1/2 the labor for removing it three times. There are reasons for problems like this, neglect and lack of maintenance was the root cause of the problem. Never again! I lost time which is money.

I advise everyone prior to taking a job, but some people do not like or want to hear the truth; it is about being open and honest. Approximately 90% of my business for over a year now is gasoline related problems. It is due to the Ethanol/water content in gasoline. It causes more damage to an engine than the public realizes. I do not have problems with my personal equipment because I have learned over the years and developed my own preventive maintenance program.

I learned from experience because I did not go to college. I do not have a formal education for several reasons which are not relevant to this comment. The knowledge that I obtained over the years you cannot learn by reading a book. I spent 50 years in the oil industry, and I could write volumes of what I learned from experience; nothing is free in this world. 

To emphasize what I said in the first paragraph; It is not cost effective for you and it is a waste of my time, if it was not properly maintained (per the Owner’s Manual). I am not like my competition that will take your business to make a dollar and then have someone come back complaining or abandoning their equipment at my expense.

Hourly Rates: My rates are about 40 – 50% per hr. lower than my local competition and it is higher if you have already attempted to fix it. It requires more time and difficulty to diagnose and find the root cause of the problem. In most cases, it is not cost effective to repair.

There is an upfront Diagnostic fee of $60 on lawn mowers & pressure washer’s engines & etc. I require $125 + on larger engines such as Generators or larger equipment which is applied to the final bill. This is a non-refundable deposit whether you decide to repair it or not. Upon completion of an initial inspection, if I determine that a part is necessary to diagnose or repair the problem, then the cost will be added to the deposit.

NOTE: In some cases, 1 – 2 parts may need to be replaced to find the root cause of the problem. If that is the case, then I will contact you before I proceed with any work. Additional parts must be paid for in advance prior to ordering the parts, refer to my home page, there was a recent update as of 3/18 to my policy and for good reason. This is posted on the Home page as well.

Loading and Unloading Fees: Effective 1/2018, I had a custom made manual forklift manufactured for loading and unloading equipment such as Generators etc. Due to a couple of near misses which is a “Liability Issue,” I charge $25 to unload and load it when it is picked up, NO EXCEPTIONS! I carry General Liability Ins.to protect myself and having worked as a Safety Leader for ExxonMobil 10 year, I know about safety and “Root Causes” of accidents.

Gasoline Disposal Fees – I do not charge for disposing of ½ – 1 gal. of gasoline but if it exceeds that then there will be a non-negotiable fee of $10 per gal. That is my cost for disposal because I am a small business, so I recommend you drain and dispose of it prior to bringing it to me.

Pick Up and Deliver: I will pick up and deliver equipment and the cost is based on my hourly rate and dependent on where you are located. It is also necessary for you to have someone available to help me load it, this usually applies to Portable Generators. I will make a service call on riding tractor mowers but for limited reasons, and it will take a minimum of two trips.

I will ask you, if someone has worked on your equipment prior to bringing it to me for repair. If I discover that it has been tampered with, I will stop at that point and notify you of my findings. I will ask you to come pick it up unless you want to complete the repairs and pay for the parts in advance, so I can complete the diagnosis. That entails me getting it back to a starting point from which I can start my diagnosis.

I had to change my policy because customers have changed their mind have their equipment repaired and my time and parts are not free; I have had too many machines abandoned for one reason or another. My business is repairing, not selling used equipment and that is per my Sales Tax Certificate. I cannot sell anything for the time and labor that I have invested in them, people expect you to give it to them because it is used.

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